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Re-orienting Outside-in TOC Customer Experience with SCOR model

Re-orienting Outside-in TOC Customer Experience with SCOR model

You may be doing stuff right, but are you doing the right stuff? How can TOC applications achieve the successful customer outcome in a complex supply chain holistically? In traditional improvement programs, the main focus is driven by inside-out thinking. SCOR, the supply-chain Operation Reference Model, is the recognized global standard diagnostic tool for supply chain excellence. If the TOC application can be aligned with outside-in customer experience services design, you might discover the secrets of the 21st century leading companies.

你可能在做正确的事情,但你在做的事情是对的吗? TOC应用程序如何在整体上实现复杂供应链中成功的客户成果? 在传统的改进计划中,主要焦点是由内向外的思维驱动。 供应链运行参考模型SCOR是供应链同步的公认的全球标准诊断工具。 如果TOC应用可以与外部客户体验服务设计保持一致,您可能会发现21世纪领先公司的秘密。